The poker area (it's not a room) right behind the sports book was empty, so I sat down to watch the game. Second bad customer service experience: I went over to the sports book to watch one of their featured games, around noon. They had no idea, but would gladly check - for a $10 fee! What? $10 to receive mail? I called the Palms business center to inquire about my package.
When I checked with the Palms Place to pick up my package, it was explained to me that all mail goes to the Palms, and that it only gets delivered to the Palms Place at 3pm - but I could check directly with the Palms business center. But the Palms customer service was horrible.įirst bad customer service experience: I had some papers sent by Fedex for morning delivery, addressed to me at the Palms Place hotel. Disclaimer: We loved our stay at the Palms Place.
